“I just wanted to send a note to say thank you for re-sending my lost in the mail order, just in time for the holiday. The original shipment finally arrived as well, although on January 2nd. You really went above and beyond by resending the entire order to make sure I received it in time for the holiday and I really appreciate it. To see that commitment to customer service these days is unfortunately very rare (especially online) and it is refreshing to find a company that still goes out of it’s way to assist a customer.”